Terms of service
Welcome to www.altones.ca! By using our website and purchasing products from Altones, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
Altones is a skincare brand dedicated to providing high-quality, inclusive products. We may update or change these terms at any time, and any changes will take effect immediately upon posting on this page.
2. Product Information
We strive to provide accurate descriptions, prices, and availability of our products. However, errors may occur. In the event of an error with your order, we will notify you and provide a solution.
3. Ordering and Payment
By placing an order on www.altones.ca, you confirm that all information provided is accurate and complete. All payments are securely processed through our payment gateway. Orders will not be shipped until payment is confirmed.
4. Shipping and Delivery
We work hard to ensure your order is shipped promptly. Shipping times are estimates and may vary based on location and stock availability. Please refer to our Shipping Policy for more details.
5. Returns and Exchanges
We do not accept returns or exchanges, but if you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will work with you to resolve the issue. For more details, refer to our Return and Refund Policy.
6. Privacy and Security
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
7. Limitation of Liability
Altones is not liable for any damages arising from the use of our products or website. Our liability is limited to the amount you paid for the specific product.
8. Governing Law
These Terms of Service are governed by the laws of the Province of Saskatchewan, Canada. Any disputes will be handled in accordance with Canadian law.
9. Changes to Terms
Altones reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page and will take effect immediately upon posting.
10. Contact Us
If you have any questions about these Terms of Service, please don’t hesitate to reach out to us at info@altones.ca.